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DELL Upgrade from 1Y Basic Onsite to 3Y Premium Support
SKU
PN3L3_1OS3PR
- 24x7 access to real experts - Around‐the‐clock phone and online support from Dell technicians for both hardware and common software issues—so help is always available when something goes wrong or you simply have a question.
- Faster, more convenient resolution - Premium Support includes advanced troubleshooting and, where applicable, onsite or advanced exchange options after remote diagnosis, helping resolve issues quickly and reduce device downtime.
- Everyday help beyond basic warranty - Goes beyond hardware break/fix to assist with connectivity, performance optimization, and common “how‐do‐I” tasks, making it easier for users to keep their PCs secure, up to date and running at their best.
Category: Warranty & Support Extensions
| SKU | PN3L3_1OS3PR |
|---|---|
| Manufacturer | DELL |
| Availability | In Stock |
Dell Premium Support delivers an elevated support experience for personal and home office PCs by combining 24x7 access to real experts, faster, more convenient resolution, and everyday help beyond basic warranty. Customers can reach Dell technicians around the clock for both hardware and common software issues, so help is always available when something goes wrong or when they simply have a question. With advanced troubleshooting and, where applicable, onsite or advanced exchange options after remote diagnosis, issues are resolved quickly to minimize downtime. And because Premium Support also covers everyday needs—like connectivity problems, performance optimization and “how do I” tasks—users can keep their PCs secure, up to date and running at their best, spending less time troubleshooting and more time getting things done.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
| Features | |
|---|---|
| Web support | Yes |
| Troubleshooting | Yes |
| Service type | Premium Support |
| Service included | Parts and Labour |
| Parts replacement | Yes |
| Number of years | 3 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | INSPIRON 15 INSPIRON 15 3000 |
| Technical details | |
|---|---|
| Service included | Parts and Labour |
| Number of years | 3 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | INSPIRON 15 INSPIRON 15 3000 |